identity.conf — authenticated
PYAE PHYO HAN
// IT Support  ·  Systems Engineer  ·  Cloud Admin

root@pph:~$ whoami
IT professional with 7+ years across cloud, enterprise
infrastructure & multi-OS environments.
Location: Queens, NY  |  Status: AVAILABLE

Linux
Microsoft Azure
Windows Server
Security Ops
Network+
Active Directory
CONNECT NOW VIEW RESUME
pph@portfolio — ~/profile.sh
pph@portfolio:~$ cat identity.json
{
 "name": "Pyae Phyo Han",
 "role": "Systems Engineer",
 "base": "Queens, NY 11373",
 "xp": 7,
 "status": "AVAILABLE"
}
pph@portfolio:~$ ls certs/
MCSE_2016  AZ-104  SecOps  Net+
pph@portfolio:~$ systemctl status career
● career.service — active (running)
  Main PID: 7+years
  Current: BMCC · CUNY — Nov 2025–Present
  Location: New York City, NY
pph@portfolio:~$ ping [email protected]
64 bytes from gmail: ttl=255 time=1ms
64 bytes from gmail: ttl=255 time=1ms
pph@portfolio:~$
✉ EMAIL [email protected]
☎ PHONE +1 (929) 919-3097
◎ LOC Queens, New York 11373
7+
Years XP
04
MS Certs
04
Companies
3×
OS Platforms
// WORK HISTORY

Experience

Four companies. Four roles. One engineer.

2025
IT Support Assistant 2025 – PRESENT
BMCC · CUNY
📅 Nov 2025 – Present  ·  📍 New York City, NY
  • Microsoft Account, MFA & email security for students and staff
  • Full MS365 suite support, deployment & troubleshooting
  • Service request ticket creation via institutional ITSM
  • Azure Active Directory identity & access management
Azure AD MS365 ITSM MFA
2020
System Engineer 2020–22
Myanmar Info Tech
📅 Dec 2020 – Apr 2022  ·  📍 Yangon, Myanmar
  • Resolved system issues across macOS, Linux & Windows
  • User training sessions & technical documentation
  • System enhancements with dev team collaboration
  • Monitoring, OS updates & patch management
Linux Windows macOS Patching
2019
System Engineer 2019–20
NTT Data Myanmar
📅 Sep 2019 – Dec 2020  ·  📍 Yangon, Myanmar
  • Authored guides & FAQs for non-technical users
  • IT support & client project task coordination
  • Hardware upgrades maintaining minimal downtime
  • Vendor & technical team coordination
Infrastructure Networking Vendor Mgmt
2017
IT Officer 2017–19
Air KBZ & MAI
📅 Jun 2017 – Sep 2019  ·  📍 Yangon, Myanmar
  • Hardware, software & network support org-wide
  • Data backup & disaster recovery implementation
  • Vendor relations & equipment procurement
Networking Backup & DR Procurement
// TECHNICAL SKILLS

Technical Skills

Full stack of technical expertise. All systems go.

cloud_identity.sh
$AZURE=Administrator AZ-104
$AZURE_AD=Identity & Access
$MS365=Full Suite Admin
$EXCHANGE=Online Config
$MFA=Multi-Factor Auth
systems.cfg
$WIN_SERVER=MCSE 2016
$LINUX=Admin & Support
$MACOS=Administration
$ACTIVE_DIR=Group Policy
$VIRT=Virtualization
security.conf
$NETWORK+=CompTIA Cert
$SIEM=MS Sentinel
$FIREWALL=Config & Rules
$VPN=Setup & Mgmt
$INCIDENT_RSP=Active
support.log
$ITSM=Ticketing Systems
$HELPDESK=L1 / L2 Support
$SLA=Management
$TRAINING=User Enablement
$DOCS=Technical Writing
infra.yml
$HARDWARE=Upgrades & Repair
$PATCHING=OS & App Updates
$BACKUP=Recovery Solutions
$VENDOR=Procurement Mgmt
$UPTIME=Monitoring
soft_skills.exe
$COLLAB=Cross-team Work
$CLIENT_REL=Stakeholder Mgmt
$WRITING=Technical Docs
$COORD=Project Support
$PROBLEM_SOLVE=Critical Thinking
// CREDENTIALS

Certifications

Industry credentials across the Microsoft & CompTIA ecosystem.

01
// MICROSOFT
MCSE — Microsoft Server 2016
Enterprise Windows Server 2016 administration, configuration, and full lifecycle management across server environments.
★
02
// MICROSOFT · AZ-104
Azure Administrator Associate
Certified in Azure subscriptions, IAM, storage, compute, and virtual networking across Microsoft cloud infrastructure.
☁
03
// MICROSOFT SECURITY
Security Operations Analyst Associate
Threat investigation, incident response, and security monitoring with Microsoft Sentinel and Defender for Endpoint.
🛡
04
// COMPTIA
CompTIA Network+
Networking fundamentals, infrastructure design, troubleshooting, operations, and network security best practices.
🌐
// EDUCATION

Education

Building on a strong academic foundation.

CUNY System New York, NY Active
Borough of Manhattan
Community College
// The City University of New York
CUNY
BMCC
// OPEN CHANNEL

Contact

Open to new opportunities. Send me a message.

✉
Email Channel
[email protected]
 ☎
Direct Line
+1 (929) 919-3097
◎
Coordinates
Queens, New York 11373
◈
Status
Open to Opportunities
SYSTEM: AVAILABLE
pph@portfolio — ~/contact
# ── READY TO COLLABORATE ──────────────────────────────────

pph@portfolio:~$ echo "I am available for:"
→ IT Support & Help Desk Roles
→ Systems Engineering Positions
→ Azure Cloud Administration
→ Network & Security Operations

pph@portfolio:~$ send-message --to [email protected]
✓ Channel open. Awaiting your transmission...

pph@portfolio:~$